The Springfield Board of Police Commissioners is a five (5) member board appointed by the Mayor. Each of the following five board members were sworn in on March 24, 2022 by City Clerk Gladys Oyola.
photo credit: Hoang 'Leon' Nguyen / The Republican photo
- Dr. Gary Berte: Professor of Criminal Justice at Springfield College, former Springfield Police Officer and former Director of Public Safety for Amherst College. Former member of the Civilian Community Police Hearing Board.
- Madeline Fernandez: 20-year veteran of the Hampden County Sheriff’s Department, Director of the re-entry program. Master degree in public administration with a concentration in criminal justice from Westfield State University.
- Robert C. Jackson: Owner of a local security business and longtime community activist. Former member of the Civilian Community Police Hearing Board.
- Norman Roldan: Former School Committee member and community advocate. Member of the Zoning Board of Appeal and the Chair of the School Building Commission and a former Board President of the New North Citizen Council.
- Albert Tranghese: Retired Human Resource manager and former Labor Union representative. Former member of the Civilian Community Police Hearing Board.
The Board of Police Commissioners is tasked with responsibilities related to all police disciplinary matters. They will conduct disciplinary hearings and will determine conditions of discipline, termination and reappointment where warranted. The Board will have final say on all disciplinary matters.
The Internal Investigation Unit has a form for Compliments or Complaints of Springfield Police Officers. The information in the Citizen Compliment and Complaint Form details how to fill out and submit the form. For more information or assistance, contact the IIU at: (413) 787-6383.
The Springfield Police Department is committed to providing the highest quality of police services by empowering our members and the community to work in partnership with the goal of improving the quality of life within Springfield, while at the same time maintaining respect for individual rights and human dignity.
Our goal is to ensure that our employees are guided by the principles that every individual has infinite dignity and worth and that we must show respect for the citizens we serve and for the men and women of the Department.
A citizen compliment or complaint, and its subsequent investigation, causes the police to examine the services that we provide to our community and to make necessary improvements in the way we provide those services.
Each complaint will be investigated and appropriate follow up actions taken. You will be informed of the results of the investigation initiated by your complaint.
If you have a complaint or you would like to compliment an employee, you can fill out the form and either mail it or drop it off at the Internal Investigation Unit Office at 299 Page Boulevard.
You may also email the form to IIUSubmit@SpringfieldPolice.net. If you require more space to describe the complaint/compliment, convert the additional information into PDF file format and attach it to the email with your form. Please call (413) 787-6383 if you have any question or need assistance filling out the form.
Complaints can be filed on actions by any Police Department employee.
WHERE TO OBTAIN/FILE
- Springfield Police Department, 130 Pearl Street | Front Desk: (413) 787-6322 (request to speak with a supervisor) or; Squad Captain/Watch Commander: (413) 787-6325 (request to speak with commanding officer on duty)
- City Hall/Clerks Office, 36 Court Street | Phone: (413) 787-6094 or (413) 736-3111 or 311
- Indian Orchard Citizen Council, 117 Main Street, Indian Orchard | Phone: (413) 209-8240
- New North Citizen Council, Satellite Office at Gerena School’s Tunnel Office, 3012 Main Street | Phone: (413) 747-0090 or (413) 732-3229
- South End Citizen Council, 510 Main Street | Phone: (413) 732-5105
- Springfield Police Department, Internal Investigation Unit (IIU), 299 Page Boulevard | Phone: (413) 787-6383
- Urban League, 1 Federal Street, Building 111-3 | Phone: (413) 739-7211